When our office books your appointments, we are setting aside a dedicated chair and time slot just for you.
We will confirm your appointment by text message, email, and/or phone at multiple time intervals before your appointment. If we have not received confirmation within 24 hours of your appointment, we will assume you are not coming and we will open up the time slot for another patient. If you show up to an appointment we were unable to confirm and the time slot has been allotted to another patient, we will reschedule you. Furhermore, if you are more than 15 minutes late to your appointment time, we will not have enough time remaining to provide you with quality care and your appointment will be rescheduled.
We ask that if you must reschedule or cancel your appointment, you provide us with at least 24 hours notice . This courtesy makes it possible to give your reserved time slot to another patient waiting to be seen. Rescheduling or cancelling an appointment less than 24 hours in advance will result in a cancellation fee at the following rates:
- $50 fee for an appointment with a hygienist
- $100 fee for an appointment with Dr.shah
Should a patient miss, no show, or late cancel multiple appointments and wish to schedule another, a non-refundable deposit will be required to reserve the appointment time.